Investigating issues with XO Platform on Enterprise Saas US Region

Incident Report for Kore Enterprise SaaS

Resolved

This incident has been resolved.

Posted Aug 03, 2026 - 15:21 IST

Update

This incident has been resolved, and the affected services are operating normally. We will continue to closely monitor the system to ensure stability.

Posted Aug 03, 2026 - 15:21 IST

Investigating

We are currently experiencing degraded performance issues for a few bots on the XO Platform for the Enterprise SaaS US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]

Posted Aug 03, 2026 - 15:09 IST

This incident affected: Region - USA (Bot Uptime, APIs, Bot Builder, Bot Administration Application).