NA1 ENT SaaS - Intermittent Intent Detection Failure Observed

Incident Report for Kore Enterprise SaaS

Resolved

This incident has been resolved.

Posted Aug 10, 2026 - 23:31 IST

Update

We are continuing to investigate the issue. Our analysis is still in progress, and we are working to identify the root cause. We will provide another update as soon as more information is available.

Posted Aug 10, 2026 - 23:05 IST

Investigating

Dear User,

We are investigating an intermittent issue affecting intent detection in our NA1 ENT SaaS environment. Our team is actively working to identify the root cause and implement a fix.

We apologize for the inconvenience and appreciate your patience and understanding while we work to resolve the issue.

Posted Aug 10, 2026 - 22:36 IST

This incident affected: Region - USA (Bot Builder).